Privacy Policy & Terms and Conditions

Your Privacy

We are committed to protect your privacy. We do not collect personal information such as names and email addresses unless you knowingly provide that information.

Policy on Information Collection

We collect personal information for web transactions, newsletters and emails, and general inquiries. We only use this information for the intended services. For some services, we may request information about background, occupation, demographics, and interests.

We may collect information about computer hardware and software such as IP addresses, browser types, domain names, access times, and the referring websites that visitors use to access web pages. We use this information to maintain the quality of the service and to collect general statistics.

SMS Communications

If you provide us with your mobile phone number (e.g., via forms, inquiries, or sign-ups), you consent to receive text messages (SMS) from Palomar Family Counseling Service for informational purposes, such as service updates, appointment reminders, or notifications of material changes to this Privacy Policy.

  • Messages will be sent only as needed and are not marketing or promotional unless separately consented to.
  • Standard message and data rates may apply from your carrier.
  • You can opt out at any time by replying “STOP” to any message (or contacting us directly). We will promptly honor your request.
  • Providing your phone number is voluntary and not required for other services.

Policy on Information Disclosure

We collect personal information to deliver the services you request and to understand our audience so that we can better meet their needs. We do not sell, trade, or rent any personal information. We may compile aggregate statistics and provide them to third parties, but we do not include information that identifies individual website users.

We may save personal information to comply with federal and state policies, but we do not disclose this information to third parties or government agencies unless state or federal law requires us to do so or exigent circumstances require us to protect the safety of our users or the public.

Revisions to the Privacy Policy

We may revise this Privacy Policy at any time in response to changes in the law or other factors. If we make material changes, we will notify you by SMS (if you have provided a phone number), email (if you have provided an email address), and/or by posting a prominent notice on our website. We encourage you to periodically visit this page to review the most current policy.

Terms and Conditions

These Terms govern your use of the Palomar Family Counseling Service website at https://palomarfamilycounseling.com (the “Site”). By using the Site, you agree to these Terms.

  1. Informational Purpose Only Content on this Site is for general information only and is not professional mental health advice, diagnosis, or treatment. Always consult a qualified provider for personal concerns. Use of the Site does not create a therapist-client relationship or confidentiality obligation.
  2. Emergency Situations In a crisis, contact emergency services immediately (e.g., dial 911 in the US).
  3. Permitted Use You may use the Site only for lawful, non-commercial purposes.
  4. Intellectual Property All content is owned by Palomar Family Counseling Service and protected by copyright and other laws. You may not copy, modify, or distribute it without written permission.
  5. Third-Party Links Links to external sites are provided for convenience. We are not responsible for their content or practices.
  6. Disclaimer & Limitation of Liability The Site is provided “as is” without warranties. To the fullest extent permitted by law, Palomar Family Counseling Service is not liable for any damages arising from your use of the Site or reliance on its content.
  7. Changes to Terms We may update these Terms at any time. Continued use of the Site means you accept the changes.
  8. Governing Law These Terms are governed by the laws of California, United States.
  9. Contact Questions? Contact us at info@pfcs.agency or (760) 741-2660.